Privacy Policy

1. Information We Collect

We collect information you provide directly, information collected automatically when you use our website or service, and information from third parties.

• Information you provide: name, email address, password, household and profile details, and any content you create or share inside Fvmily (such as calendar events, lists, notes, or messages within your household).
• Waitlist and marketing: the email address you submit when joining the Fvmily waitlist or subscribing to updates.
• Automatic information: IP address, browser type, operating system, device identifiers, pages viewed, links clicked, referring URLs, and approximate location derived from your IP.
• Cookies and similar technologies: used to keep you signed in, remember your preferences, and measure how the service is used.
• Information from third parties: if you sign in or connect a third-party service (for example, Google or Apple), we receive the information you authorize that provider to share with us.

2. How We Use Information

• To provide, operate, secure, and improve the Fvmily service.
• To create and manage your account and household, and to deliver the features you request.
• To communicate with you about your account, service updates, support requests, and, with your consent, marketing.
• To analyze usage and develop new features so the service works better for busy households.
• To detect, prevent, and respond to fraud, abuse, and security incidents.
• To comply with our legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell your personal information. We share information only as described below:

• Within your household: content you create inside Fvmily is shared with the family members you invite to your household.
• Service providers: hosting, infrastructure, email delivery, analytics, customer support, and payment processing partners that help us run the service. These providers are bound by contract to use your data only on our behalf.
• Legal and safety: when required by law or legal process, or to protect the rights, property, and safety of Fvmily, our users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred subject to this Policy.
• With your consent for any other purpose.

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active and as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

6. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, to remember your preferences, and to understand how the service is used. You can control cookies through your browser settings; disabling some cookies may impact functionality.

7. Children's Privacy

Fvmily is built for families, and parents or legal guardians may choose to add their children to a household account. Parents and guardians are responsible for supervising their children's use of the service and managing their settings. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information without proper consent, please contact us so we can remove it.

8. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain uses. You may also opt out of marketing emails at any time using the unsubscribe link in those messages. To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling your request.

9. International Users

Fvmily is operated in the United States. If you use the service from outside the United States, you understand and consent to the transfer, processing, and storage of your information in the United States, where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, when appropriate, provide additional notice. Your continued use of the service after changes take effect means you accept the updated Policy.

11. Contact Us

Questions about this Privacy Policy or your information? Email us at [email protected].